Support

We read every message.

Contact us

Email [email protected]. Use the email address you signed up with if it is about your account. We aim to answer within two working days.

Report or block someone

Use the ••• menu on a profile, a check-in or in a chat. We look at every report within 24 hours, and within 6 hours when it is about safety, a child or something illegal. Blocked people are never told. Reporting and blocking are always free.

Billing and subscriptions

Turnout Pro, Boosts and Super Likes are bought through the App Store or Google Play, so refunds and cancellations are handled by the store. To cancel a subscription, use your Apple ID or Google Play subscription settings. Deleting your account does not cancel a subscription.

Delete your account

See how to delete your account.

Our rules

Terms, Privacy and Community Guidelines.